Data We Collect and Why We Collect It
When you open an account, we collect your name, email address, mobile number and the payment method you register — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. When you make
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a transaction, the mobile wallet number you send from is recorded against your account as a verification checkpoint; we do not store your wallet PIN or full transaction history beyond what our payment processor passes to us. We also collect device and session data — your
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browser type, IP address and pages visited — to detect unusual login attempts and maintain platform stability. This data is not used for advertising profiling. We retain account data for as long as your account remains active and for a period after closure as required by
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applicable financial compliance obligations in the regions where we operate. You can ask us to review or delete your data at any point by contacting our support team. Where local law limits or changes what data rights apply to you, those local rules take precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.