Reference

How 9777bat Handles Your Personal Data

This Privacy Policy explains what information we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — and exactly what we do with it.

Account data handled with carebKash, Nagad, Rocket wallet details protectedNo data sold to third partiesYou can request your data anytimePolicy applies to eligible Bangladesh regions
9777bat How 9777bat Handles Your Personal Data
REACH OUR TEAM

Contact Us About This Privacy Policy

If you have a question about how we hold your data, want to update the wallet number linked to your account, or need to request deletion of your personal information, our support team handles privacy requests directly. Availability depends on your local region and the channels open to you.

Live Chat Reach our support team through the live chat widget on 9777bat. Mention your account and the specific data matter so we can route it to the right person quickly.
Email Support Send your privacy request to our support email with your registered mobile number and the wallet type — bKash, Nagad or Rocket — for faster account matching.
Account Settings Some data updates — like a linked mobile number or email address — can be changed directly inside your account settings without contacting support at all.
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We keep your account data behind standard encryption and apply session controls so that an unrecognised device or location triggers a verification step before access is granted. Cookies on 9777bat track session state and preferences — not your browsing outside our domain. You can clear or block cookies in your browser settings, though some account functions may not work correctly without them. Our data retention schedule follows applicable regional requirements, and we review it when those requirements change.

Encrypted Account Data

Your account details, wallet numbers and transaction records are stored with encryption. We do not hold your bKash or Nagad PIN at any point in the process.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your preferences. No cross-site tracking cookies are placed without your awareness.

Data Retention Schedule

Active account data is held while your account is open. After closure, we retain only what financial compliance in eligible regions requires, then delete the rest.

Your Right to Request Changes

You can ask us to correct, export or delete your personal data. We will confirm receipt and tell you how long the request will take based on your region and account status.

Common Questions About Your Privacy on 9777bat

These are the questions we get most often about how personal data and wallet information are handled. If your question is not here, our live chat team can answer it directly.

Yes — the mobile wallet number you use for deposits is stored against your account for verification. We do not store your PIN, one-time passwords or full transaction history from your wallet provider.

You can request deletion at any time through live chat or support email. Whether we can fulfil it fully depends on active compliance obligations in your region; we will explain any limits when we respond.

Access is limited to staff who need it to process transactions, verify identities and handle support requests. We do not sell or share your data with advertising networks or unrelated third parties.

We log your device type, IP address and session timestamp. This helps us spot login attempts from unrecognised devices and prompt a verification step before access is allowed.

Go to your account settings and look for the payment or wallet section. If the update option is not visible there, contact support with your old and new number and we will verify and change it.

This policy applies to eligible users in supported regions. Whether it fully applies to you depends on your local law and the region under which your account was opened. Check with support if you are unsure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.